I am an EU citizen
Check EU residence rules: this route differs from residence permits for non-EU citizens.
Read the steps →Milano
Where do I start?
Choose the path that matches your situation. No registration needed.
I am a non-EU citizen
Identify your reason for staying: work, study, family or another reason. First applications and renewals can follow different procedures.
Read the steps →I need protection or asylum support
Use UNHCR information to understand asylum and other forms of protection; do not automatically use the standard postal-kit procedure.
Read the steps →I need a doctor or health card
Contact the ASL where you live and explain your citizenship, residence status and existing healthcare cover.
Read the steps →I want to use my diploma or qualification in Italy
State your goal: further study, a public competition or a profession. There is no single procedure for every purpose.
Read the steps →Family, school and services for children
Contact the school office with your child’s age and previous schooling. If you arrive during the school year, ask about admission without waiting until September.
Read the steps →Safe housing: before signing or paying
Visit the property and verify the advertiser’s identity and authority to let it. Be wary of fees to view a home or pressure to pay immediately.
Read the steps →Work: unpaid wages or discrimination
Keep your contract, payslips, schedules and relevant messages. Record dates and unpaid amounts; retain evidence without publishing personal data.
Read the steps →SPID, CIE and online procedures
Start from the authority’s official website and select the service. Check whether it accepts SPID or CIE and prepare the documents in its instructions.
Read the steps →Jobs, free courses and financial support
Check Cliclavoro and contact your local employment centre for guidance, training and vacancies. Prepare applications with Ralumo’s CV tool.
Read the steps →