Milano
Step-by-step guides
Choose the path that matches your situation. No registration needed.
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General guidance: confirm requirements, documents, deadlines and costs with the responsible office.
I am an EU citizen
- Check EU residence rules: this route differs from residence permits for non-EU citizens.
- For stays longer than three months, ask the municipality about residence registration and requirements for workers, students or other situations.
- Ask the local health authority (ASL) about healthcare coverage for your situation; prepare the documents requested by the municipality and ASL.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
Municipality: population registry
Find help in your cityCosts and timing
Ask the office about fees, exemptions and timing before paying. Processing times depend on the procedure.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
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I am a non-EU citizen
- Identify your reason for staying: work, study, family or another reason. First applications and renewals can follow different procedures.
- Check with Portale Immigrazione and the Questura whether you need a postal kit or a direct application. Find an authorised patronato for help.
- Ask for the current document list and fees. Keep your application receipt and check appointments and application status through official channels.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
Questura; authorised patronato or municipality for postal-kit help
Find help in your cityCosts and timing
Ask the office about fees, exemptions and timing before paying. Processing times depend on the procedure.
Official fees: confirm amounts and exemptions for your case
- Revenue stamp
- 16,00 €
- Electronic permit production
- 30,46 €
- Postal submission
- 30,00 €
- Contribution, where applicable
- 40,00 / 50,00 / 100,00 €
Up to one year / up to two years / long-term
Official form and instructions↗An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
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I need protection or asylum support
- Use UNHCR information to understand asylum and other forms of protection; do not automatically use the standard postal-kit procedure.
- Contact a specialist legal service or ARCI’s service for asylum-seekers and refugees. Ask for support in your language.
- Keep all documents and notices. Ask someone to explain appointments, decisions and any deadlines promptly.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
Questura and specialist legal service; ARCI / UNHCR for guidance
Find help in your cityCosts and timing
UNHCR services are free. Confirm conditions and availability with other services; decision times are not guaranteed.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
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I need a doctor or health card
- Contact the ASL where you live and explain your citizenship, residence status and existing healthcare cover.
- Ask which documents you need and whether you can register with the SSN, choose a doctor or paediatrician, or use another available route.
- If your residence documents are not valid, ask about urgent or essential care and the STP code. Rules for EU citizens must be checked separately.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
ASL: doctor selection and SSN registration
Find help in your cityCosts and timing
ASL: ask whether registration is mandatory or voluntary and what contributions or co-payments apply.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
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I want to use my diploma or qualification in Italy
- State your goal: further study, a public competition or a profession. There is no single procedure for every purpose.
- Use MAECI and CIMEA guidance to identify the responsible university or authority. Ask which documents are needed before paying for translations or certificates.
- A Declaration of Value is not recognition of a qualification. Check the procedure, additional requirements, time and costs with the responsible body.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
University or authority responsible for the recognition purpose
Find help in your cityCosts and timing
Ask the office about fees, exemptions and timing before paying. Processing times depend on the procedure.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
Source checked on:
Family, school and services for children
- Contact the school office with your child’s age and previous schooling. If you arrive during the school year, ask about admission without waiting until September.
- Ask about available documents, Italian-language support and mediation. Contact the municipality about nursery, meals, transport and reduced fees.
- Check each service’s deadlines and requirements. If ISEE is needed, prepare the DSU with a CAF or through INPS. Contact the ASL for a paediatrician.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
School office; municipality for meals, nursery and transport
Find help in your cityCosts and timing
Ask the office about fees, exemptions and timing before paying. Processing times depend on the procedure.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
Source checked on:
Safe housing: before signing or paying
- Visit the property and verify the advertiser’s identity and authority to let it. Be wary of fees to view a home or pressure to pay immediately.
- Read the term, rent, deposit, utilities and other charges. Ask for written clarification and keep the advert, messages and receipts for traceable payments.
- Check registration where required and request a copy. Ask a housing advice service or tenants’ association about unclear clauses before signing.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
Housing advice or tenants’ association; tax agency for registration
Find help in your cityCosts and timing
Where registration is required, the usual deadline is 30 days from signing or the start date if earlier. Taxes depend on the contract and tax regime.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
Source checked on:
Work: unpaid wages or discrimination
- Keep your contract, payslips, schedules and relevant messages. Record dates and unpaid amounts; retain evidence without publishing personal data.
- Ask a trade union or the local labour inspectorate for guidance. For discrimination linked to origin, nationality or religion, consult ASGI.
- Before making a formal report, ask about documents, deadlines and consequences. Ralumo directs you to services and does not file complaints for you.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
Local labour inspectorate, trade union; ASGI for discrimination
Find help in your cityCosts and timing
Ask the office about fees, exemptions and timing before paying. Processing times depend on the procedure.
Official form and instructions · INL 31↗An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
Source checked on:
SPID, CIE and online procedures
- Start from the authority’s official website and select the service. Check whether it accepts SPID or CIE and prepare the documents in its instructions.
- For SPID check required Italian documents and identity verification methods; if you have a CIE read CieID guidance. Ask the municipality for digital assistance.
- Do not share passwords, PINs or one-time codes with people contacting you. Check the domain before signing in or paying; keep your receipt and application number.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
Municipal digital-help desk; official SPID / CIE support
Find help in your cityCosts and timing
SPID identity verification can be free or paid depending on the method. Check the price before confirming.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
Source checked on:
Jobs, free courses and financial support
- Check Cliclavoro and contact your local employment centre for guidance, training and vacancies. Prepare applications with Ralumo’s CV tool.
- For each course or call, check eligibility, location, deadline, availability and actual costs on the organiser’s page. A title alone does not establish eligibility.
- Ask the municipality, INPS or a CAF about each benefit’s requirements: ISEE may be required but does not by itself guarantee entitlement.
What to prepare
Suggested preparation: bring what you have and confirm the documents needed for your situation. Do not delay an urgent request solely because a document is missing.
Checkboxes are only for this visit and are not sent to or saved on the site.
Where to go
Employment centre; municipality, INPS or CAF for benefits
Find help in your cityCosts and timing
Ask the office about fees, exemptions and timing before paying. Processing times depend on the procedure.
An initial list, not a substitute for the official list for your procedure.
Before you start
- Identify the procedure and ask the office for an up-to-date document list for your situation.
- Keep originals, copies, receipts and appointments. Do not send personal documents to the editorial team.
- Costs and processing times depend on the procedure: check amounts and payment methods with the official source.
Source checked on: